Hp customers can now download the HP Support Assistant Support Assistant on their system to solve any issue promptly. Also, this software is free for the users and they can download it from the Microsoft store. If you are unable to download or use this Support Assistant then you can contact the HP support team for help.
https://www.monktech.net/blog/hp-support-assistant/
Download HP Print and Scan Doctor.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
Depending on the problem, click either Fix Printing or Fix Scanning.
Test results are displayed with icons.
Regards,
Bruce