Looking for perfect guidance to instantly eradicate HP Printer Keeps Going Offline error problem? You reach to right place, in the below we discuss its fixing steps. So, simply follow them one after another in an accurate manner:
· In the very beginning you have to set the default printer on your computer Windows.
· Next check your HP printer device and confirm your printer port and Windows services status.
· Check your network connection and make sure there is no connectivity issue.
In case, your printer is still showing an Offline error message when you print, don’t worry! Our deft connoisseurs are ready to help you. Contact them via helpline number as fast as you can and bring back your printer online back soon.
Solution 1: Check Cables to solve HP printer offline issue
First, you need to check if all the cables are connected well with your printer.
Check both the ends of the USB cables and firmly insert them.
If your printer is connected with the Ethernet cable, then make sure it is connected well.
Try using a different cable if you find any fault in the current cable.
If connected wirelessly then ensure your wifi is working well.
Solution 2: Use HP Print and Scan Doctor to check Connectivity
To check the connectivity of your printer the best solution is to download the HP Print and Scan Doctor, as this software specifically created to solve the HP printer offline issue. Follow the below instructions to learn the process:
First Download the HP Print and Scan Doctor.
Then run the software.
Once it opens click Start, then select your printer.
While choosing the printer if it is not in the list, turn off your printer and then retry.
If there is any connection problem then follow the instruction of HP Print and Scan Doctor.
If it asks you to turn on the printer updates then select Yes.
If you are asked to make your HP printer a default printer, then select Yes.
Now try to print from your printer, but if the printer remains offline then follow the next step.
Solution 3: Get HP Printer Online from offline manually
Reboot your printer first by shutting it down and then turn it back ON
Verify that the printer is plugged into your computer properly
Log on to your computer using an account that has “Manage Printers” rights to the printer
Click the “Start” button and then click “Devices and Printers”
Right-click the printer and select “See What’s Printing” to display the print spooler window
Click “Printer” and select make sure that the checkmark is assigned at “Use Printer Offline”.
Click on the checkbox to remove the tick if it is there. And select “Use Printer Online”.
Solution 4: Remove Pending Printing Jobs
Click on the Start or Windows icon.
Now select Settings and click Devices.
Open the Printers and Scanners, then select your printer.
Right-click on the printer and click “See what’s printing”
In the window select all pending printing jobs and Delete.
Now click on Print and select “Use Printer Online”, again.
Regards,
Bruce